FREQUENTLY ASKED QUESTIONS
Have questions about Odd by AJ? You're in the right place! We've compiled a list of commonly asked questions to provide you with quick and comprehensive answers. Our aim is to ensure your shopping experience is as seamless and enjoyable as possible.
Who is Aya Jallad?
Aya Jallad is a renowned fashion artist known for her unique and innovative designs. She is the creative mind behind ODD by AJ.
What is ODD by AJ?
ODD by AJ is Aya Jallad's fashion brand, where she showcases her exceptional clothing creations.
Can I purchase Aya Jallad's designs on this website?
Yes, you can shop for Aya Jallad's exclusive designs directly on this website.
How do I place an order?
To place an order, simply browse through the collection, select your desired items, and follow the easy checkout process.
Do you ship internationally?
Yes, we offer international shipping.
What payment methods do you accept?
We currently offer two payment methods:
a. Cash on Delivery (COD): You have the option to pay for your order in cash upon delivery.
This payment method is available for added convenience.
b. Online Payment via Wish Link: If you prefer to pay online, we can provide you with a secure Wish link. Simply click the link and follow the instructions to complete your payment securely.
What is your return policy?
Our return policy is detailed on the Returns & Exchanges page. We strive to ensure your satisfaction with every purchase.
Do you offer custom designs or alterations?
Currently, we do not offer custom designs or alterations. Our focus is on showcasing Aya Jallad's original creations.
How can I stay updated on new collections and promotions?
You can subscribe to our newsletter to receive updates on new collections, promotions, and exclusive offers.
Is Aya Jallad involved in the design process for every piece?
Yes, Aya Jallad is deeply involved in the design process for every item featured on our website. Her personal touch and creativity are reflected in each piece.
Can I follow ODD by AJ on social media?
Yes, you can follow us on social media platforms like Instagram, Facebook, and YouTube to stay connected and see the latest designs and updates.
How can I contact customer support for inquiries or assistance?
For any inquiries or assistance, please visit our Contact Us page, where you can find our contact details and a contact form.
